How Skroutz is turning lockers into a growth engine. 110,000 locations by year-end

Cristian Hatis
3 Min Read

Skroutz is pushing further into logistics and financial services, with its locker network now handling more than 40% of platform shipments. Skroutz Point Lockers network currently includes about 2,500 locations and more than 90,000 lockers in Greece and Cyprus.

Skroutz aims to lift that total above 110,000 by year-end, mainly by increasing capacity at existing sites rather than adding only new ones. Lockers are now a major part of how the platform handles fulfillment, with the company focusing on availability, speed and convenience for customers across its two home markets.

Skroutz also continues to work with ACS Courier, which handles part of the first-mile and last-mile operation and supports locker coverage in areas where Skroutz has not yet built its own infrastructure, including Kos and Rhodes.

New delivery services

Skroutz is also exploring additional shipping services that could compete with models such as BOX NOW. These could eventually include parcel delivery through locker networks to and from abroad.

The company already has the technology and infrastructure needed to offer such services in the future. Still, its immediate focus is on keeping locker availability high and preserving a strong delivery experience before broadening the product set.

Orders keep scaling

Skroutz’s growth is visible in order volume too. The marketplace has expanded from about 2,000 daily orders in 2016 to around 65,000 orders per day today, or as many as 90,000 shipments, since a single basket can include items from multiple merchants.

The platform now hosts about 9,000 merchants, down from more than 12,000 at the peak of the pandemic. A yearly subscription fee of €300 plus VAT, introduced three years ago, was designed to reduce inactive stores that remained listed without meaningful sales.

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Logistics advantage

A central role in the next phase belongs to the Skroutz Hub in Aspropyrgos, now the largest direct-to-consumer 3PL hub in Greece. The facility handles more than 45,000 SKUs and over 500,000 items, with total capacity reaching up to 1.2 million items.

Skroutz also invested €4 million in an AutoStore system, which includes 36,000 bins and 30 robots. The setup can process up to 220 orders per hour per operator and boosts productivity by about 70% versus the previous model.

Merchant upside

More than 300 merchants now use the Fulfilled by Skroutz service, and those with at least one year on the platform have seen average monthly revenue rise by 54%. Skroutz expects the AutoStore investment alone to generate about €2.5 million in additional annual revenue.

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