Since launching commercial operations in 2021, tBOX NOW has rolled out an investment program exceeding €30 million, serving more than 3.5 million customers to date. Looking ahead to 2026, the company plans to invest an additional €10 million.
BOX NOW is implementing an ambitious expansion plan targeting 300,000 smart lockers, including larger-capacity units and deployment in new locations, notably across Greek islands such as Tinos, Mykonos, Syros, and Santorini, capital.gr reports.
At the same time, the company is strengthening its logistics infrastructure with new and upgraded hubs and warehouses in Attica, Thessaloniki, Larissa, Kavala, and Ioannina, with a total footprint expected to reach 28,000 square meters. In Attica specifically, BOX NOW plans to install a fully automated parcel sorting system.
Today, BOX NOW operates a network of more than 200,000 lockers in over 560 cities, covering 94% of Greece, and employs over 260 people in Greece and Cyprus. The company also partners with more than 7,000 e-shops and commercial businesses.
Technology and AI at the core
Technology is a key growth driver. The BOX NOW App, with over 1 million downloads, enables real-time shipment management, while an AI-powered chatbot provides an additional communication channel for faster and more efficient customer support.
The company is also deploying advanced solutions such as automated image-based categorization systems for parcels requiring special handling, enhancing operational efficiency and end-to-end traceability.
